Freightliner Shock Mount Repair Campaign
Freightliner has released an inspection/repair campaign affecting 192 of our 2018/2019 Freightliners and can only be completed at a Freightliner Body Shop. We will need to get those trucks in to have the shock mounts inspected and to look for deformation in the rear cab wall. If there are no damages to the back of the cab, the campaign usually gets completed within 24 hours. If the back of the cab is damaged, it could take 3-4 days to make repairs, depending on dealer workload. Shops will coordinate the campaign with Operations and the Freightliner Dealerships. We will make every attempt to do this during BPM’s and /or Reseats so it doesn’t affect our OOS numbers.